Frequently Asked Questions

Two products built around drug-court daily messages:

• Code Alerts for participants who want to stop calling the hotline every morning.
• Court Broadcaster for courts that want to automate daily message delivery.

For supported courts, Call2Reminder reads the published daily message and delivers the result by text, call, or email. Court Broadcaster lets staff generate, approve, schedule, and send those messages from one workflow.

No. We work with courts but are not the court. Always follow your court's official instructions.

Sign up, pick your court, choose how you want to be notified, and set your preferred time.

Only if you choose to. There are two modes:

• Only when my color is called
• The full daily message every day

Request it. Supported courts are public; missing ones can be submitted for review.

Use the Get Alerts request form. Add the court name and the daily message line if you have it. We review every submission before adding it.

• SMS, call, or email delivery
• Preferred contact times
• Color-only or full-message alerts
• Transcript replay
• PIN management
• Free support
• Spanish where available

You only hear from us when it matters, instead of checking every morning. It also costs far less than older alert services.

Yes. Spanish is supported today. Other languages can be added where courts need them.

Staff prepare the message, preview text and audio, choose channels, and schedule the send. Color days, no-testing days, emergency notices, and generic broadcasts all use the same workflow.

Court Broadcaster turns the approved message into a phone call automatically. No daily recording needed.

Yes. Plan a day, a week, or a full month ahead.

Configure the schedule once; the system keeps running.

No. Text-to-speech handles it. Manual recording is optional.

Calls, texts, and emails all come from one approved draft.

Yes. Spanish today; other languages on request.

2001+ participants use custom pricing and onboarding.

No. Pilot first: up to 30 days (text/email) or 14 days (calls), for up to 250 participants.

Automation removes the repetitive work, so the price stays low while you still get alert controls, transcript replay, and multiple delivery channels.

• Code Alerts trial: 2 weeks free with calling, or 1 month free with text/email only — then $4/month.
• Court Broadcaster pilot: up to 30 days (text/email) or 14 days (calls), for up to 250 participants. Larger rollouts use a custom pilot.

By SMS, email, or automated phone call.

Yes. Set a preferred contact time so alerts arrive when they help most.

Replay the latest transcript, review Daily Codes history for your court, and keep your settings current.